Operations Consolidation Platform Intelocate Partners with Workforce Company Shiftlab to Benefit Retailers

Yulia Vasilyeva, Founder & CEO of Intelocate

Craig Patterson — March 18, 2024Toronto-based operations consolidation platform Intelocate has partnered with workforce optimization platform Shiftlab. The expanded platform supports the retail industry by enhancing interconnectivity while streamlining operations for frontline staff in stores and company headquarters.

The partnership comes at a time when retailers are economizing while seeking integrated solutions for efficient operations management to save money. Intelocate already has proven to be tremendously useful to retailers by consolidating operations in a platform that delivers a single dashboard. The dashboard helps empower and engage frontline staff in stores through simple issue reporting, task management, and centralized communications. It also provides head office departments with real-time data needed to make informed decisions, ensuring seamless operations across multiple locations.

Shiftlab’s AI-powered scheduling software is being integrated into Intelocate’s platform as part of the partnership. And the partnership with US-based Shiftlab only enhances Intelocate’s robust platform, by providing an expanded workforce optimization tool that helps retailers and other businesses maximize performance and employee engagement while reducing labour costs. Shiftlab’s automated scheduling  solution enables retailers to create sales-optimized and compliant schedules with one click. The company is growing quickly as retailers have found time and cost savings using the platform.

Retailers also want to hold onto their best employees, and a unified engagement platform can help retain them by making their jobs easier and more fun. The built-in efficiencies of scheduling software also means that head offices can operate with less staff. As many retailers watch their finances during this challenging time, achieving more with less is becoming paramount.

“This collaboration with Shiftlab is a testament to our commitment to enhancing the overall retail experience,” said Yulia Vasilyeva, Founder & CEO of Intelocate. “By integrating Shiftlab’s exceptional employee scheduling software with Intelocate’s powerful operations consolidation tools, we are elevating efficiency and staff communication to unprecedented levels,” she went on to say.

“Our mission is to transform workforce management, and this partnership with Intelocate aligns perfectly with our goals,” said Devin Shrake, CEO of Shiftlab. “Together, we bring major improvements to day-to-day retail operations, creating sales-optimized schedules and ensuring that employees receive clear instructions and guidance only when they are on shift. It’s about making every moment at work count.”

“The combined capabilities of Shiftlab and Intelocate provide a holistic solution for retailers.” added Ryan Esteb, VP of Sales at Shiftlab. “Intelocate is all about creating clear lines of communication with staff throughout the entire organization, and Shiftlab ensures that those communications are optimized to be delivered only when the staff member is at work. Together, our aim is to respect the work/life balance and create optimal delivery of communications – what staff members need to know, when they need to know it.”

For more information on Intelocate visit www.intelocate.com

For more information on Shiftlab visit www.shiftlab.io

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